Privacy Policy

Last Updated: 13-09-2024

At Ragasoft Solutions Pvt. Ltd. (“Company”, “we”, “us”, or “our”), we are committed to protecting the privacy of our clients, users, and visitors (“you”, “your”). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or software solutions.

By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information

This includes any information that can be used to identify you, such as:

  • Full name
  • Email address
  • Contact number
  • Company name
  • Billing and shipping addresses
  • Payment information (credit/debit card details, bank account numbers, etc.)

b. Non-Personal Information

We also collect non-personal data that cannot identify you directly, such as:

  • Browser type
  • Device type
  • IP address
  • Pages visited on our website
  • Referring/exit pages

c. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us understand your preferences, track website usage, and gather data to improve our services. You can control the use of cookies via your browser settings.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To provide and improve our services
  • To personalize user experiences and provide tailored recommendations
  • To communicate with you regarding updates, offers, or support
  • To process payments and manage your account
  • To fulfill legal obligations or resolve disputes

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, hosting providers).
  • For Legal Purposes: We may disclose your information if required by law or to protect our legal rights, prevent fraud, or enforce our terms of service.
  • In Business Transfers: If Ragasoft Solutions Pvt. Ltd. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure servers. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may ask us to correct any inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain legal obligations.
  • Objection: You may object to the processing of your personal data under certain circumstances.
  • Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us at [Email Address].

6. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of third-party sites before providing any personal information.

7. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Once data is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

9. International Transfers

Your personal information may be transferred to, and processed in, countries outside of your jurisdiction, including India. We take appropriate measures to ensure that data is protected in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Last Updated” date. We encourage you to review this policy periodically for any changes.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Ragasoft Solutions Pvt. Ltd.
Plot No 130, Sector 82, Mohali
9041888896
admin@ragasoft.co.in